Ric pickup mounting foam source?
Moderators: rickenbrother, ajish4
Ric pickup mounting foam source?
Anyone know where to buy these? The only place I see is on ebay for $25 each! They're supposed to cost $5...
Re: Ric pickup mounting foam source?
Here’s a link to RIC’s Boutique:
http://boutique.rickenbacker.com/PAD-FOAM-14_p_605.html
Pick of the Ricks also has them:
http://www.pickofthericks.com/rickenbac ... pad-03802/
.... OK, not in stock there at this time (but in stock at RIC)....
http://boutique.rickenbacker.com/PAD-FOAM-14_p_605.html
Pick of the Ricks also has them:
http://www.pickofthericks.com/rickenbac ... pad-03802/
.... OK, not in stock there at this time (but in stock at RIC)....
Re: Ric pickup mounting foam source?
Thanks for the links. The only problem is that Ric Boutique wants to charge me $15 shipping for 3 small pieces of foam! So the total for 3 pieces of foam shipped would be over $30, very annoying that Rickenbacker makes their parts so scarce and expensive...maxwell wrote:Here’s a link to RIC’s Boutique:
http://boutique.rickenbacker.com/PAD-FOAM-14_p_605.html
Pick of the Ricks also has them:
http://www.pickofthericks.com/rickenbac ... pad-03802/
.... OK, not in stock there at this time (but in stock at RIC)....
Re: Ric pickup mounting foam source?
I just went to Pick of the Rick’s web page and see that these are expected to be in stock January 18th.
Re: Ric pickup mounting foam source?
It's an appropriate charge for something that is annoying for RIC to have to spend time on when they could be making guitars. I think thats all its about.danoadam wrote:Thanks for the links. The only problem is that Ric Boutique wants to charge me $15 shipping for 3 small pieces of foam! So the total for 3 pieces of foam shipped would be over $30, very annoying that Rickenbacker makes their parts so scarce and expensive...maxwell wrote:Here’s a link to RIC’s Boutique:
http://boutique.rickenbacker.com/PAD-FOAM-14_p_605.html
Pick of the Ricks also has them:
http://www.pickofthericks.com/rickenbac ... pad-03802/
.... OK, not in stock there at this time (but in stock at RIC)....
Re: Ric pickup mounting foam source?
I certainly don't find the charge to be "appropriate", especially for something they can just stick in a small envelope and mail. I think it's a rip-off, and it's certainly not the only parts they sell which are blatant rip offs.
Re: Ric pickup mounting foam source?
Theyre not laughing all the way to the bank with $30. It's to discourage people from ordering the part from RIC, and to encourage customers to purchase from an authorized dealer instead, Id think. Just my speculation and 2 cents.
Re: Ric pickup mounting foam source?
They have the parts and there is no reason they can't offer them at a reasonable price. Then again, I really like Rickenbacker guitars, but the company is certainly not known for their customer service, which very often is exceptionally poor.
Re: Ric pickup mounting foam source?
There is a very good reason. It takes an employee time to pack up, mail, field questions, for all those orders, which theyre probably not staffed for. Payroll is typically the biggest expense a business has, a popular statistic says average 40%, so it has to be managed wisely. Plus, if RIC made it more affordable to buy parts direct, thats less buskness for their dealers, and less contact between dealers and end users.
I will say I dont disagree with everything you said... plenty of examples to back that up. All Im saying is I get why they dont encourage direct parts sales.
I will say I dont disagree with everything you said... plenty of examples to back that up. All Im saying is I get why they dont encourage direct parts sales.
Re: Ric pickup mounting foam source?
I don't care whether they want to encourage direct part sales or not. The quoted shipping charge is clearly a rip off, and you may not agree, but I think they owe something to the folks who are buying, using and promoting their instruments. I spent a couple decades running a retail operation while owning part of a small chain of stores and also have nearly 35 years of experience building custom products. If I build and sell something, I think that gives me a certain amount of responsibility to help my customers out at a fair price if they have a problem with my product. If nothing else, it simply promotes good will and brand loyalty, which isn't going to hurt me one bit in a case as simple as this one.
In the fifteen years or so that I have been reading this forum I have seen quite a few truly cringe-worthy examples of RIC customer service or attitude, and this is just another one to add to the heap. The fact that I like their guitars doesn't make up for that, and isn't an excuse for it, whether you want it to be or not. I really don't think it would break the bank for an employee to take the time to stick three pieces of foam in an envelope and stick a stamp on it and make a customer happy.
In the fifteen years or so that I have been reading this forum I have seen quite a few truly cringe-worthy examples of RIC customer service or attitude, and this is just another one to add to the heap. The fact that I like their guitars doesn't make up for that, and isn't an excuse for it, whether you want it to be or not. I really don't think it would break the bank for an employee to take the time to stick three pieces of foam in an envelope and stick a stamp on it and make a customer happy.
Re: Ric pickup mounting foam source?
Thankful to be included
Re: Ric pickup mounting foam source?
They probably last a lifetime or so, and cost about the same as 2 or 3 packs of cigarettes, shipping included. No big deal, man...