Page 2 of 2
Posted: Fri Apr 08, 2005 7:48 am
by doctorwho
I can understand the dealer's confusion. If you look at the 330 guitar schematic at the RIC site:
http://www.rickenbacker.com/pdf/330.pdf
(and, ignoring the black parts listed) there is only one R tailpiece listed (part # 0111, chrome). However, if you look at the 360 schematic:
http://www.rickenbacker.com/pdf/360.pdf
one finds listed both a six-string R tailpiece (part # 01111, chrome) and a twelve-string R tailpiece (part # 01118, chrome).
I also checked my spare tailpiece (six-string, six slots) against the one that goes on my 370/12RM MG; the latter has has twelve slots, so obviously there are two types, not one.
Posted: Fri Apr 08, 2005 8:25 am
by jingle_jangle
This is true, Gary, but you will occasionally find a black 12-string "R" tailpiece on a 6-string guitar, due to stock shortages I imagine.
Posted: Fri Apr 08, 2005 9:27 am
by johnhall
Photo or serial number data is not our policy, except that the local distributor may have some warranty polcy requiring that.
What (and all) we require is the exchange of the old part, pretty much like the core exchange for a radiator or battery in your car.
Posted: Fri Apr 08, 2005 9:37 am
by popster15
Yeah, that's exactly how I got my gold TRC...
I sent Rickenbacker my old radiator.
Posted: Fri Apr 08, 2005 12:14 pm
by ozover50
LOL, Keith!
Thanks for that, JH.
I guess the dealer's just making sure their nether region is covered. I'm pretty sure Geoff's problem is not a warranty one. They were going to confirm availabilty and price yesterday but failed to deliver so when they do I'll check the requirements again.
Perhaps CMI have their own policy and that's fair enough.
Posted: Mon Apr 11, 2005 3:16 pm
by ozover50
Still working on this, Geoff. I've made another call to the dealer re: price and availabilty.
Posted: Tue Apr 12, 2005 9:55 am
by geoff
Howard,
Thanks for what you are doing. I am having trouble with the net so please give me a call,
07 47752206
Thanks mate.
Posted: Tue Apr 12, 2005 11:59 am
by ozover50
Will do, Geoff. They seem to be ducking and weaving a bit (not getting back to me with details, asking me if I'm a dealer, etc.). I'll pursue it further today.
The end result may be that you have to deal with them yourself. If that's the case I'll give you some details.
If I don't get any satisfaction I'll ring the bloody importer!!
Posted: Tue Apr 12, 2005 4:23 pm
by ozover50
OK, Geoff - here's the real deal!!
330/12 'R' tailpices are on order by CMI and will be arriving in Oz in 3 to 4 weeks. The cost will be $165.
I don't know for sure yet but we may have to provide them with the busted one as a changeover.
I suggest you get your camera out at the least and start taking some shots in preparation (assuming you still want to go through with this).
If you'd rather deal directly with them then I'll give you the details when I call you tonight.
Cheers!
Posted: Wed Apr 27, 2005 5:21 pm
by ozover50
Hope your email's up and running, Geoff - one coming at you re: your May stay at Pucka. Call me on 0418 109 665 if not received.
Cheers