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Posted: Wed Apr 18, 2007 10:36 am
by johnallg
"This is going to be one of those longer threads isnt it?"
ROFL! John will do what he needs to do, that is all there is to it.
Posted: Wed Apr 18, 2007 12:23 pm
by mgrendel2
Maybe the Ash has a lefty 4003 mg that can be sent to me to complete my order. LOL just joking

. I hope things can be worked out, I dont like GC, so the ASH and AMS are the to biggies I deal with, too bad for the ASH.
Posted: Wed Apr 18, 2007 12:37 pm
by jps
While looking for a dealer to get my 660DCM I spoke to a sales drone at my local SA and then had a nice talk with Kenny about what I was told, so I am not surprised that they had to be shut down. Too bad, as I much prefer SA to GC. Seems like this is not an isolated incident, given what John mentioned above.
My heart goes out to those who ordered a 75th anniversary instrument through SA and have not received it yet.

Posted: Wed Apr 18, 2007 12:48 pm
by johnhall
Richard Ash, the CEO of Sam Ash, has notified all store and regional managers of this incident and advised them that we've given them one final chance.
Among other things, he said "The sale of any Rickenbacker product out of North America will result in the immediate termination of any employee involved in such a transaction.
We are proud of our long term relationship with the Rickenbacker company and we will abide by their dealer agreement 100% to the letter."
I think this matter is now closed, hopefully once and for all.
Posted: Wed Apr 18, 2007 12:55 pm
by mgrendel2
Good News Mr Hall
Posted: Wed Apr 18, 2007 1:15 pm
by simer4001
I'm glad that worked out.
Posted: Wed Apr 18, 2007 1:20 pm
by j_gary
Good deal, thanks for the straight story JH.
Posted: Wed Apr 18, 2007 2:08 pm
by johnallg
And there you have it.
Posted: Wed Apr 18, 2007 2:16 pm
by ajish4
COOL!
All is well in RIC land again....
Posted: Wed Apr 18, 2007 2:51 pm
by jps

I hope!
Posted: Thu Apr 19, 2007 12:30 am
by godber
Can USA dealers ship used guitars to the UK?
Posted: Thu Apr 19, 2007 2:38 am
by thx1955
No, they are not allowed to under the terms of their agreement.
Posted: Thu Apr 19, 2007 2:46 am
by wj350
"They've already had three warnings and three chances to solve this problem previously."
As the expression goes, "and now for the rest of the story"

.
Glad things appear to be working out for all concerned--
Bill
Posted: Thu Apr 19, 2007 4:02 am
by ozover50
Jim: Please correct me if I'm wrong, but I think it's been stated before that authorised Rickenbacker dealers can sell used instruments to other parts of the world without recrimination but perhaps the definition of 'used' is debatable. Unsold, shop soiled or displayed guitars and basses (ie. 'warrantable') are not 'used' - however, 'pre owned' ones are.
Posted: Thu Apr 19, 2007 5:52 am
by johnhall
Used guitars are fair game for anyone. But as Howard says, games can be played, however, if we see a preponderance of "like new" instruments being sold, we'll still terminate the dealership.
A number of US dealers have lost their franchise for selling to Rics R Us and Snakesound, for instance, by classifying the goods as used. Beyond that, the customs authorities in many countries are becoming as savvy as the U.K. customs people are and recognize when goods are undervalued. A fellow in the North of England learned this recently the hard way.