Rickresource Rickenbacker Forum

Language, i guess.

Ya know...life goes on after not getting what we want. It's a concept many of us learned as a kid. Disappointment is a part of this life for everyone in some way, shape or form. Sometimes you just have to move on.

Sean, this is not the point, here

Sean: I agree

Wolfgang: I agree

While we don't enforce it, the trademark holder always has the right to ban the importation, commercial or private, of goods into a particular country.

Of course, when there has been unauthorized private importation, i.e. a gray market importer into a country where we have distribution, we enjoy being of assistance to the local customs authorities when they request documentation to establish proper duties and VAT for those goods (which usually are not properly declared). Happens quite often.

But there's no restrictions for Australia, being without a distributor currently.

In the case of Norway, the distributor simply didn't act to order the DCM instruments, even though advance notice was given well in advance to all distributors. Just what are we supposed to do- force them to order, or make extras on a limited edition to make up for their oversight?

Looks like the blame lies squarely with the dealer/distributor here!

I'm still waiting on a 4003FL BBR - have been for 20 months. Now I'm worried my order never got through! Arrggghh!!!!!

Thanks John, that's all I need to know. I guess the distributor in Norway is too busy selling Gibson. http://www.luthman.no/

hang in there Lars, where there is a will there is a way..Looks like Brian can point you in the right direction.. This Forum is a fantastic place to make your wants and needs known.

Thanks for all the sypathizing responses, and to Brian in particular. I'm no longer in the market for a DCM, I have somehow lost my interest. I wanted to get one through the proper channel, at the retail price. When RIC's representative in Norway messed up, I was angry first, then sorry, now just fed up. Oh well.

John, I have said that before in your company forum. In my opinion you should think about your whole distribution system to Europe. It does not work properly as far as I can see - with the exception of England maybe. You could sell far more guitars over here if you had proper distribution. Why not allow the English distributor to sell RICs in all EU countries or if they are not prepared to do that concentrate on only one distributor for the rest of Europe who does this work? (On the other hand this would still not be a solution for Norway, because they are not an EU member.)

Of course, the demand for your guitars is already much higher than the supply, so I can understand if you do not try to enforce trade in Europe. Nevertheless things could be improved and in the end not only European customers would benefit from this but I think your company would, too.