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Re: Mr. Hall, please help!

Posted: Tue Aug 19, 2008 11:19 pm
by Darkhollow
There ya go Jeff, customer satisfaction at its finest! From the CEO nonetheless.

Re: Mr. Hall, please help!

Posted: Wed Aug 20, 2008 1:05 am
by stringsncords
John Hall, you are THE MAN! Talk about a hands-on CEO who really cares... Hats off to You!

Re: Mr. Hall, please help!

Posted: Wed Aug 20, 2008 9:43 pm
by admin
Jeffrey: You have discovered what the rest of us have learned about RIC and John Hall over the years - a class act.

Re: Mr. Hall, please help!

Posted: Thu Aug 21, 2008 3:17 pm
by rickenbrother
admin wrote:Jeffrey: You have discovered what the rest of us have learned about RIC and John Hall over the years - a class act.
+1

Re: Mr. Hall, please help!

Posted: Thu Aug 21, 2008 4:43 pm
by paologregorio
rickenbrother wrote:
admin wrote:Jeffrey: You have discovered what the rest of us have learned about RIC and John Hall over the years - a class act.
+1
+2 :D

Re: Mr. Hall, please help!

Posted: Thu Aug 21, 2008 5:11 pm
by jazzsmith
I made the call to customer service - they were very accommodating. The screws are on the way! Actually, I'm not totally new to Rickenbacker. A few years ago, I owned a '67 Mapleglo 370/6 with the Old Style double bound body. In a moment of weakness. I sold it. Then I had a beautiful '67 Fireglo 360/12. I sold it after I suffered a severe compound fracture of my left wrist. Even after a year of physical therapy, I still didn't have the strength to play it. But now, after THREE years of physical therapy, I'm back to playing 12-string and I have a gorgeous '65 Mapleglo 360/12 to show for it. So, I'm happy to be back and very impressed with my first experience with Mr. Hall and the company.