Rickresource Rickenbacker Forum

Just got back from a tech, apparently the 2nd fret is too high and the buzz is coming from behind the string. The buzz did sound odd, not like a regular fret buzz. Hopefully they'll fix it and thanks for all the help hotzenplotz

Nice to hear that confirmation!

Good luck that it will do the trick.


Please, keep us informed.

I went to pickup the guitar at the shop today and my excitement was palpable. I opened the case so excited and.....still buzz. Worse, even. They told me it was set up to "factory specs" and there was nothing else they could do. So I go to bother the best tech around (I didn't go to him first as he has a backlog of setups into september) and he told me that the third fret is way too low and the guitar needs a fret level.

So my options at this point are:

A. Contact rickenbacker and see if they'll do anything about it. This probably involves sending it back which will cost me a ton in shipping and possibly months of waiting

B. Bring it to the nearest (reputable) rick dealer and see if rick can comp me for the fret level.

I think I'm pretty screwed here either way, boys

Anyone have any experience with the rickenbacker warranty that would like to chip in?

I sent a message asking what my options are to http://www.rickenbacker.com/corporate.asp?addy=serv
Hopefully, I get some good news...

Yes, it is sad, indeed.

But: it is only a bad fret!
So, to talk to Rickenbacker is a good decision for the next step.
I am sure You do not have to wait too long for an answer. After that You have got more informations and You can decide about the repair (by a luthier or a RIC warranty repair).

From what I've researched, Rickenbacker does not allow anyone to do warranty work in their place. So I gotta send it to them or pay for a fret level and after dropping 2 grand on a guitar my wallet can't support another $200. Good news, however, is that the Rickenbacker supposedly pays for shipping there and back. People are quoting turnaround at about a month (for refinishing, which I would imagine takes a lot longer than a fret level) which I might just might be able to handle .

Thanks hotz for making me not feel like I'm talking into a vaccum.

You are welcome!

- And in one month You will only laugh about this actual "puzzlement".

Just got it back. They were on vacation so I wasn't able to send it in until july 14th, but they fixed it within days of receiving it which was significantly faster than I expected. I almost couldn't believe it when I played and the buzz was gone!

Once again, thanks hotz for all the help.

Great news, indeed! And many thanks for the reply!

Where did You send that to - RIC?
They repaired it in such a short time?!

NOW You can enjoy Your "new" aqusition!