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Swollen walnut strip on back of neck

Posted: Sat Aug 20, 2005 7:30 am
by sinclairs
I have a new 360-12 FG # 05 17839 that I received in June as a gift from my wife. I posted a thread here a couple of months ago seeking advise for a problem on the back of the neck with a swollen walnut piece. You can feel a "raise" on the walnut piece laminate on the surface on the back of the neck. The advice then was to wait a bit to see if it settles down. It's still there.

I gig with this guitar in a 60's cover band but have a break in gigs this fall so I am considering my options: (this may be anal but it's bugging me-the guitar is much too beautiful to have this problem!)

1. Send the guitar back to the factory for warranty finish repair work.
2. Send it to Mark for the "works" or Paul (?)for finish work.
3. Try to live with it.

There is also an issue with spacing on the saddle pieces. Otherwise it's a wonderful guitar that sounds fantastic live thru my SFTR.

My local tech lowered the nut action and did some other setup work so I could gig with it this summer but refuses to attempt the finish repair on the back of the neck so as not to void my 1 year finish warranty.

Has anyone out there ever experienced this with a new Rickenbacker? Is the finish thick enough that I could attempt to rub this out myself? Should I box it up and send it to Rickenbacker?

Posted: Sat Aug 20, 2005 9:07 am
by Scastles
Rod, my question would be why have someone else repair the item, at your cost, instead of sending it back to RIC while it is under warranty and at their cost? Assuming you sent in the warranty card. I have never experienced your problem but if I had any problem with a new, under warranty Rick I wouldn't hesitate to send it back to them. BTW, don't you mean 'maple' laminate?

Posted: Sat Aug 20, 2005 12:56 pm
by jps
The hollowbody instruments have a maple/walnut/maple laminate neck.

Posted: Sat Aug 20, 2005 1:01 pm
by dale_fortune
This sounds pretty simple unless you left the guitar in adverse conditions(trunk of car,damp, cold basement) The factory will be able to make a judgement on repairing your guitar as long as you met their requirements. That is why they have a Warranty Dept. Don't hesitate, and a bit of advice: if you or someone else attempts to alter,repair,fix,or adjust what you describe as a swollen walnut stringer, it will void your warranty.

Posted: Sat Aug 20, 2005 1:21 pm
by ozover50
Nothing worse that falling into a 'void', Rod. I'd be contacting the RIC warranty department pronto! Even if you return the guitar to them and they establish that it's not a warranty issue, you won't be left wondering for the rest of your life!

Posted: Sat Aug 20, 2005 1:44 pm
by admin
11 out of 10 Howard. Very sound advice.

Posted: Sat Aug 20, 2005 1:49 pm
by ozover50
There's got to be a first time for everything, Peter!!

Posted: Sat Aug 20, 2005 2:02 pm
by admin
Yes you are right. Can you get me the recipe for Anzac cookies?

Posted: Sat Aug 20, 2005 2:04 pm
by jingle_jangle
Are those like Prozac brownies?

Posted: Sat Aug 20, 2005 2:18 pm
by ozover50
My auntie Jean makes the best Anzac cookies (biscuits?) around. Maybe I'll hand deliver some next year!

Posted: Sat Aug 20, 2005 5:33 pm
by eatswodo
No! My mum makes the best Anzac biscuits! I challenge you to a bake-off!

Posted: Sat Aug 20, 2005 6:00 pm
by ozover50
No good challenging me, David. Here's Auntie Jean's phone number: 061 3 9560........

Posted: Sat Aug 20, 2005 6:43 pm
by jingle_jangle
Do your aunties use Lyle's Syrup or do they substitute something else? I can'y find Lyle's here in California...

Posted: Sat Aug 20, 2005 11:28 pm
by admin
Howard, a bargaining chip perhaps.

Posted: Sun Aug 21, 2005 3:58 am
by ozover50
I've got no idea what she uses! All I know is they taste great! Perhaps I'll ask her to put some swollen walnuts in the next batch so that we can return to the original topic............