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A plea for help with a fake trc!

Posted: Mon May 05, 2008 6:26 am
by weemac
Hi all!
I had the unfortunate experience of getting one of those trcs from that Italian seller and it turned to be a well made fake...
I opened a claim dispute with paypal who want me to prove that it is fake and my word doesn't seem to be good enough. Here is what they want:
"In order to continue with our investigation, we request documentation to
support your claim that the item is not authentic. Please obtain a document
from an unbiased, third-party, such as a dealer, appraiser, or another
individual or organisation that is qualified in the area of the item in
question (other than yourself), which clearly identifies the item as not
authentic. If possible, the document should include a serial number and
description of the item and must be on letterhead paper that includes the
name, address, and phone number of the individual, business, or
organisation so that PayPal may contact them if necessary. "

I can try to post some more pics of the offending piece of plastic tommorow if any needs to see it!

But I sort of need someone else to tell me and paypal what I already know! Can anyone help? If John Hall wants to chime in, he would be really welcome about now!
Many regards emac.

Re: A plea for help with a fake trc!

Posted: Mon May 05, 2008 7:43 am
by jdogric12
Contact RIC through their website and see what they say.

Re: A plea for help with a fake trc!

Posted: Sat May 10, 2008 6:46 am
by weemac
jdogric12aolcom wrote:Contact RIC through their website and see what they say.
Well.... I contacted Rickenbacker through their website and I got the same reply as the other 4 or 5 times I have have emailed them..... Nothing!
It's in their interests to make these scam artists lose money but it seems that they will not help out the little guy.
It looks like the bad guy is going to win this one.........
emac :(

Re: A plea for help with a fake trc!

Posted: Sat May 10, 2008 6:52 am
by gibsonlp
Maybe Paul W could help you? he is fixing damaged TRCs and he is working with RICs on their acoustics...
I believe that an official letter from him would be enough for ebay.

Re: A plea for help with a fake trc!

Posted: Sat May 10, 2008 8:42 am
by weemac
I'll give that a go... :)

Re: A plea for help with a fake trc!

Posted: Sat May 10, 2008 8:59 am
by rick_ovic
Eden, I'm happy to lend a hand. Contact me at dtrott at optusnet dot com dot au. :D

Re: A plea for help with a fake trc!

Posted: Sat May 10, 2008 10:53 am
by weemac
rick_ovic wrote:Eden, I'm happy to lend a hand. Contact me at dtrott at optusnet dot com dot au. :D
Will do tommorow! :)

Re: A plea for help with a fake trc!

Posted: Sat May 10, 2008 12:06 pm
by blueflamerick
Try calling Rickenbacker. I'm sure they get thousands of emails a day. It's always better to talk to an actual person than rely on technology getting your message through.

Re: A plea for help with a fake trc!

Posted: Sat May 10, 2008 3:18 pm
by 86kubicki
I agree with Erik - sometimes e-mails don't get through due to spam filters, so try giving RIC a call. That being said, I'm not sure that they could do much for you. To authenticate that its a fake, you would probably need to send it to RIC. If it is a fake, RIC would probably want to keep it so that it would be destroyed, (as part of protecting their trademarks). So you may end up with verification that the TRC is a fake, but you may have to give up the TRC.

Re: A plea for help with a fake trc!

Posted: Sat May 10, 2008 10:17 pm
by jingle_jangle
Eden, I got your email, and if you could send me some very large, detailed photos of your faker, I can help you out with a note pointing out the differences.

Re: A plea for help with a fake trc!

Posted: Sun May 11, 2008 12:32 am
by weemac
86kubicki wrote:I agree with Erik - sometimes e-mails don't get through due to spam filters, so try giving RIC a call. That being said, I'm not sure that they could do much for you. To authenticate that its a fake, you would probably need to send it to RIC. If it is a fake, RIC would probably want to keep it so that it would be destroyed, (as part of protecting their trademarks). So you may end up with verification that the TRC is a fake, but you may have to give up the TRC.
Once this all blows over. Depending if I have to send the **** trc back to the seller, I actually would happily send the fake one to Rickenbacker so they can study it! But it would be nice if they take pity on me and send me a real one that I can fit to my very real Rick 74 4001jg.. Instead of being at the mercy of Ebay and dodgy sellers..
emac.

Re: A plea for help with a fake trc!

Posted: Sun May 11, 2008 7:29 am
by rick_ovic
Eden, first draft of my letter has been emailed to you, mate. :D

Re: A plea for help with a fake trc!

Posted: Sun May 11, 2008 8:18 am
by gregga41
rick_ovic wrote:Eden, first draft of my letter has been emailed to you, mate. :D
OOOh i'd luv to read that!!

Re: A plea for help with a fake trc!

Posted: Sun May 11, 2008 3:54 pm
by weemac
gregga41 wrote:
rick_ovic wrote:Eden, first draft of my letter has been emailed to you, mate. :D
OOOh i'd luv to read that!!

It's a really great read! :mrgreen:
emac.

Re: A plea for help with a fake trc!

Posted: Mon May 12, 2008 2:03 pm
by johnallg
weemac wrote:But it would be nice if they take pity on me and send me a real one that I can fit to my very real Rick 74 4001jg.. Instead of being at the mercy of Ebay and dodgy sellers..
emac.
When I called Kenny last fall about replacing my white on black broken tipped TRC, he looked around and reported back there were none to be had. So I don't think they exist anymore for RIC to do something like that.