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Yes, we were down (too) for 6 hours...

Posted: Tue May 20, 2008 5:36 am
by gibsonlp
While most of you guys were sleeping, the server was down...

Apparently 1and1, our hosting company, decided to have maintenance performed (on which they "forgot" to tell the customers...).
The server was unavailable since around 23:45 EDT to 5:20 EDT...

Sorry for the mess...

Re: Yes, we were down (too) for 6 hours...

Posted: Tue May 20, 2008 9:47 am
by jingle_jangle
So apparently 1+1=0...

Re: Yes, we were down (too) for 6 hours...

Posted: Tue May 20, 2008 9:54 am
by gibsonlp
I have been using them for around 3 years, they provide excellent dedicated server service for a decent price as well as they are the only providor that offers serial access over ssh to the machine which is a great bonus.
The only downsize is that when you call their technical support you are talking to a nice lady in India who is thousands of miles away from the servers farm.

Re: Yes, we were down (too) for 6 hours...

Posted: Tue May 20, 2008 12:45 pm
by doctorwho
Oddly enough, both this site and the RIC corporate site were down at the same time last night ... talk about a panic attack!

jingle_jangle wrote:So apparently 1+1=0...
Shouldn't that be 1+1=10? :)

Re: Yes, we were down (too) for 6 hours...

Posted: Tue May 20, 2008 1:17 pm
by paologregorio
I felt so isolated... :|

Re: Yes, we were down (too) for 6 hours...

Posted: Tue May 20, 2008 4:42 pm
by johnallg
When I did a traceroute last night I got to 3 oneandone servers, then nothing but timeouts. It was the rockfour.com server that wouldn't respond. Interestingly, I could always reach the RIC server, but their forum interface was not working either. I had visions of diabolical plots against the Rickenbacker nation! :lol:

Re: Yes, we were down (too) for 6 hours...

Posted: Tue May 20, 2008 4:45 pm
by doctorwho
johnallg wrote:... I had visions of diabolical plots against the Rickenbacker nation! :lol:
My thoughts exactly! :)

Re: Yes, we were down (too) for 6 hours...

Posted: Tue May 20, 2008 4:54 pm
by winston
I am glad I was not alone in my panic attack. :lol:

Re: Yes, we were down (too) for 6 hours...

Posted: Tue May 20, 2008 5:06 pm
by scotty
I thought the shop was shut and you all were out to lunch.Mind you there are a couple of members "out to lunch"already! :twisted: Me included....

Re: Yes, we were down (too) for 6 hours...

Posted: Tue May 20, 2008 5:12 pm
by doctorwho
scotty wrote:... Mind you there are a couple of members "out to lunch"already! :twisted: Me included....
Hey! I resemble that!!!!! :)

Re: Yes, we were down (too) for 6 hours...

Posted: Wed May 21, 2008 2:20 am
by scotty
:lol:

Re: Yes, we were down (too) for 6 hours...

Posted: Wed May 21, 2008 10:39 am
by gibsonlp
johnallg wrote:When I did a traceroute last night I got to 3 oneandone servers, then nothing but timeouts. It was the rockfour.com server that wouldn't respond. Interestingly, I could always reach the RIC server, but their forum interface was not working either. I had visions of diabolical plots against the Rickenbacker nation! :lol:
Yup, Rickenbacker.com seem to have issues with their database, not the server itself.
What we had was that our server was simply disconnected from the network along with the entire row of racks in 1and1's hosting facility. This is why your traceroute failed.

Re: Yes, we were down (too) for 6 hours...

Posted: Wed May 21, 2008 2:49 pm
by gibsonlp
And again... 1.5 hours this time... Seem to be related to yesterday's problem... :|
At least this time their support immediately told me there is a problem with their network instead of just opening a support case...

Re: Yes, we were down (too) for 6 hours...

Posted: Wed May 21, 2008 4:30 pm
by jwr2
When will it be back up?

When can we post again?

Re: Yes, we were down (too) for 6 hours...

Posted: Wed May 21, 2008 4:37 pm
by gibsonlp
Ummm, you just did?