Rickresource Rickenbacker Forum

I have a few questions about the Janglebox JB2. Does anyone have Steve Lasko's e-mail address?

I'm sure you'll get a response from [email protected].

If you go here, then click on "E-mail janglebox". It is Steve's profile. memberlist.php?mode=viewprofile&u=658 A PM will also work since he gets E-mail notification for PM's.

I'm having trouble with my JB.

I've sent a couple of messages, both have been read, but not had any reply.

Mateybob wrote:I'm having trouble with my JB.

I've sent a couple of messages, both have been read, but not had any reply.

Rob, I have received no messages from you — I'm not suggesting you didn't send a message, I just haven't received any. I try to respond to every message I receive on this forum and others. Please contact me at [email protected] which is actually a more direct way to reach me if you're having a problem. I'll do what I can to resolve it.

janglebox wrote:

Mateybob wrote:I'm having trouble with my JB.

I've sent a couple of messages, both have been read, but not had any reply.

Rob, I have received no messages from you — I'm not suggesting you didn't send a message, I just haven't received any. I try to respond to every message I receive on this forum and others. Please contact me at [email protected] which is actually a more direct way to reach me if you're having a problem. I'll do what I can to resolve it.

OK Steve.
I've re-sent the message.
Cheers.
Rob.

Just an update on this.

Steve has offered to look at my JB and fix it free of charge should any of the components be found to be faulty.

Now that is customer service!