Rickenbacker Forum, Amplifier, Bass and Guitar Register
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Not surprised either. RIC has excellent customer service.Rickenhands wrote:Good to hear. Though, I'm not surprised.
Im not sure its ok to tell you guys what the issue was, but if Joey says it is ...I will tell you guys what the Issue was and what they did additionallyrokkitt wrote:what was the issue?
You're welcome!fenbass wrote:Thanks Kenny and the Ric team
If it's okay with Kenny, it's okay with me.fenbass wrote:Im not sure its ok to tell you guys what the issue was, but if Joey says it is ...I will tell you guys what the Issue was and what they did additionallyrokkitt wrote:what was the issue?
John
Fantastic people, fantastic organization, fantastic adherence to tradition and fantastic guitars and basses !!!rickenbrother wrote: ...RIC has excellent customer service.
ok waiting for the green or red light from Kenny ....rickenbrother wrote:If it's okay with Kenny, it's okay with me.fenbass wrote:Im not sure its ok to tell you guys what the issue was, but if Joey says it is ...I will tell you guys what the Issue was and what they did additionallyrokkitt wrote:what was the issue?
John
In a nutshell, neck binding was cracking at the frets and an extreme tailpiece lift situation.rokkitt wrote:what was the issue?
There it is from the man him self......now what they could have did was just replace the bottom neck binding and touched up that area ... Nope not Rickenbacker......new strings....new nut....reshot whole bass with the new UV Geddy Glo....fixed the tail probally replaced it....polished the frets,..and gave her a world class setup....and had it back to me in record time....now thats service.... Johnkennyhowes wrote:In a nutshell, neck binding was cracking at the frets and an extreme tailpiece lift situation.rokkitt wrote:what was the issue?
now rember guys this is an 07... Rics finish warrenty is one year ..now cracking binding at the frets happens to all brand guitars..now try to get that fixed from other brandsfenbass wrote:There it is from the man him self......now what they could have did was just replace the bottom neck binding and touched up that area ... Nope not Rickenbacker......new strings....new nut....reshot whole bass with the new UV Geddy Glo....fixed the tail probally replaced it....polished the frets,..and gave her a world class setup....and had it back to me in record time....now thats service.... Johnkennyhowes wrote:In a nutshell, neck binding was cracking at the frets and an extreme tailpiece lift situation.rokkitt wrote:what was the issue?