Rickresource Rickenbacker Forum

So I made a post on here yesterday casting aspersion on RIC. Too my surprise when I went to update the post i noticed it was gone. Could some moderator either email me or reply to this post to tell me what about my original post that was deemed inappropriate as to censor it. Long story short, I felt I was getting unfair customer service by RIC, So i guessed John Hall's email address. He responded and I am very pleased to say that the matter has been addressed more than satisfactorily. It was not my intent to shame RIC but merely voice a concern I had with their sales policies. If you cannot do that on a forum dedicated to the company and their products....

Hi Brian,

May I suggest that you familiarise yourself with the rules of the forum. viewtopic.php?f=25&t=391087

In particular rules 4 and 8.

Reading them should provide sufficient explaination when you consider the tone of your original post. If you need further clarification please feel free to PM me. I will be more than glad to assist.

winston wrote:Hi Brian,

May I suggest that you familiarise yourself with the rules of the forum. viewtopic.php?f=25&t=391087

In particular rules 4 and 8.

Reading them should provide sufficient explaination when you consider the tone of your original post. If you need further clarification please feel free to PM me. I will be more than glad to assist.

Noted. Thanks for the clarification

bartyclue wrote: So I guessed John Hall's email address. He responded and I am very pleased to say that the matter has been addressed more than satisfactorily.

Another "lived-happily-ever-after" ending to the story.
Most of us have found that Ric is a very responsive company and lives up to their excellent reputation !

Glad things went well in the long run, Brian!

I love a happy ending.

simer4001 wrote:I love a happy ending.

+1

Aww... you guys get me all sentimental!

Good to hear everything's clear and well!