Rickenbacker Service Department

casinoman · Post by **casinoman** » Mon Feb 09, 2015 4:26 am

I had dealt with Rickenbacker's service department a few years back and had positive memories doing so (Richard Cannata was the person who handled my inquiry back then). However, I sent a request regarding my 350SH exactly 1 month ago by email and haven't gotten any response. 2 weeks ago I resent it to 2 different email-addresses at Rickenbacker, but nothing. Are they just really busy? What is your experience from the more recent past?

jdogric12 · Post by **jdogric12** » Mon Feb 09, 2015 10:00 am

If you read dozens and dozens of various people's internets postings, there seem to be enough experiences of both types (+ & -) to make any generalizations either way unpossible. Just keep trying.

aceonbass · Post by **aceonbass** » Mon Feb 09, 2015 10:53 am

Their spam filters ate probably catching your email. Call them. I've found it's not that hard to get through.

bassduke49 · Post by **bassduke49** » Mon Feb 09, 2015 11:22 am

Also, most of the people who would likely respond were busy with the NAMM show about that time.

casinoman · Post by **casinoman** » Mon Feb 09, 2015 11:26 am

bassduke49 wrote:Also, most of the people who would likely respond were busy with the NAMM show about that time.

yeah, that's what I figured, too, so I will give them credit for that

casinoman · Post by **casinoman** » Tue Feb 10, 2015 4:47 am

As it turned out my mails to the service department have gotten lost somewhere between Germany and Santa Ana. My request is now taken care of, and I got a very quick response.

jps · Post by **jps** » Tue Feb 10, 2015 10:47 am

casinoman wrote:As it turned out my mails to the service department have gotten lost somewhere between Germany and Santa Ana.

The Azureglo Islands, perhaps?

8mileshigher · Post by **8mileshigher** » Tue Feb 10, 2015 7:39 pm

jps wrote:
casinoman wrote:As it turned out my mails to the service department have gotten lost somewhere between Germany and Santa Ana.
The Azureglo Islands, perhaps?

pag · Post by **pag** » Thu Feb 12, 2015 5:24 am

I have always had very good and quick responses from Rickenbacker.
Emails do go astray so maybe thats the case here.
Send another email.
Fingers crossed.

squirebass · Post by **squirebass** » Thu Feb 12, 2015 11:09 am

jps wrote:
casinoman wrote:As it turned out my mails to the service department have gotten lost somewhere between Germany and Santa Ana.
The Azureglo Islands, perhaps?

I've heard they have a topless beach there that is just magnificent!

jps · Post by **jps** » Thu Feb 12, 2015 12:07 pm

squirebass wrote:
jps wrote:
casinoman wrote:As it turned out my mails to the service department have gotten lost somewhere between Germany and Santa Ana.
The Azureglo Islands, perhaps?
I've heard they have a topless beach there that is just magnificent!

I've got two plane tickets, interested?

casinoman · Post by **casinoman** » Thu Feb 12, 2015 12:55 pm

jps wrote:I've got two plane tickets, interested?

why 2?

jps · Post by **jps** » Thu Feb 12, 2015 3:19 pm

Why go there alone? Party time!

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