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Modern 360/12 Schaller tuners
Posted: Tue Aug 25, 2020 12:02 pm
by Alan M.
Hi. I have a new 360/12 with a tuner that I think is bent. It gets really hard to turn about halfway around, then slips back into easy again. Where can I find one of the same tuning keys to replace it? What exactly am I looking for?
Thanks.
Re: Modern 360/12 Schaller tuners
Posted: Tue Aug 25, 2020 1:16 pm
by jdogric12
Your warranty should cover that.
Re: Modern 360/12 Schaller tuners
Posted: Wed Aug 26, 2020 4:23 pm
by Tommy
Yeah, get in touch with Ric customer service...they'll send you a replacement. It happened to me.
I got my 360/12 in '92. For some reason there is a tuner in the guitar case compartment. I guess I must have called Ric about a bum tuner and they sent me a replacement. I don't remember doing that, but I do have a tuner sitting in my case compartment. I sure didn't find it in the street, so I assume Ric customer service sent it to me for some reason I can't recall.
Re: Modern 360/12 Schaller tuners
Posted: Wed Aug 26, 2020 6:31 pm
by scott_s
Sometimes Past Self was more on top of things than we realize. I found a Stew-Mac diamond-coated fret crowning file in my stuff recently. I don't remember ordering it and it wouldn't have been cheap at any point, but I'm sure gonna enjoy using it next time I do fret work. Thanks Past Scott!
