Swollen walnut strip on back of neck

Setup, repair and restoration of Rickenbacker Instruments

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sinclairs
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Swollen walnut strip on back of neck

Post by sinclairs »

I have a new 360-12 FG # 05 17839 that I received in June as a gift from my wife. I posted a thread here a couple of months ago seeking advise for a problem on the back of the neck with a swollen walnut piece. You can feel a "raise" on the walnut piece laminate on the surface on the back of the neck. The advice then was to wait a bit to see if it settles down. It's still there.

I gig with this guitar in a 60's cover band but have a break in gigs this fall so I am considering my options: (this may be anal but it's bugging me-the guitar is much too beautiful to have this problem!)

1. Send the guitar back to the factory for warranty finish repair work.
2. Send it to Mark for the "works" or Paul (?)for finish work.
3. Try to live with it.

There is also an issue with spacing on the saddle pieces. Otherwise it's a wonderful guitar that sounds fantastic live thru my SFTR.

My local tech lowered the nut action and did some other setup work so I could gig with it this summer but refuses to attempt the finish repair on the back of the neck so as not to void my 1 year finish warranty.

Has anyone out there ever experienced this with a new Rickenbacker? Is the finish thick enough that I could attempt to rub this out myself? Should I box it up and send it to Rickenbacker?
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Scastles
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Post by Scastles »

Rod, my question would be why have someone else repair the item, at your cost, instead of sending it back to RIC while it is under warranty and at their cost? Assuming you sent in the warranty card. I have never experienced your problem but if I had any problem with a new, under warranty Rick I wouldn't hesitate to send it back to them. BTW, don't you mean 'maple' laminate?
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jps
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Post by jps »

The hollowbody instruments have a maple/walnut/maple laminate neck.
dale_fortune
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Post by dale_fortune »

This sounds pretty simple unless you left the guitar in adverse conditions(trunk of car,damp, cold basement) The factory will be able to make a judgement on repairing your guitar as long as you met their requirements. That is why they have a Warranty Dept. Don't hesitate, and a bit of advice: if you or someone else attempts to alter,repair,fix,or adjust what you describe as a swollen walnut stringer, it will void your warranty.
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ozover50
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Post by ozover50 »

Nothing worse that falling into a 'void', Rod. I'd be contacting the RIC warranty department pronto! Even if you return the guitar to them and they establish that it's not a warranty issue, you won't be left wondering for the rest of your life!
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Post by admin »

11 out of 10 Howard. Very sound advice.
Life, as with music, often requires one to let go of the melody and listen to the rhythm

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ozover50
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Post by ozover50 »

There's got to be a first time for everything, Peter!!
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Post by admin »

Yes you are right. Can you get me the recipe for Anzac cookies?
Life, as with music, often requires one to let go of the melody and listen to the rhythm

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jingle_jangle
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Post by jingle_jangle »

Are those like Prozac brownies?
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ozover50
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Post by ozover50 »

My auntie Jean makes the best Anzac cookies (biscuits?) around. Maybe I'll hand deliver some next year!
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eatswodo
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Post by eatswodo »

No! My mum makes the best Anzac biscuits! I challenge you to a bake-off!
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ozover50
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Post by ozover50 »

No good challenging me, David. Here's Auntie Jean's phone number: 061 3 9560........
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jingle_jangle
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Post by jingle_jangle »

Do your aunties use Lyle's Syrup or do they substitute something else? I can'y find Lyle's here in California...
“I say in speeches that a plausible mission of artists is to make people appreciate being alive at least a little bit. I am then asked if I know of any artists who pulled that off. I reply, 'The Beatles did.”
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Post by admin »

Howard, a bargaining chip perhaps.
Life, as with music, often requires one to let go of the melody and listen to the rhythm

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ozover50
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Post by ozover50 »

I've got no idea what she uses! All I know is they taste great! Perhaps I'll ask her to put some swollen walnuts in the next batch so that we can return to the original topic............
"Never eat more than you can lift." - Mr. Moon
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