I have a new RIC 360 with what can be described as a pitched neck in relation to the top of the body. I have a picture. Please take a look and let me know if this would bother you enough to return the guitar. You can see the pitch by looking at the bridge. It is tilted to the right.
If it really is a crooked neck, and the guitar is new, and you've mailed in your warranty card, call or e-mail RIC customer service. They will take care of you!
“I say in speeches that a plausible mission of artists is to make people appreciate being alive at least a little bit. I am then asked if I know of any artists who pulled that off. I reply, 'The Beatles did.”
― Kurt Vonnegut
Did you show them the pictures? As I said, it's hard to tell from the picture you posted. If they say it's within normal specs, then I'd trust them.
I set up my Rick 6ers so that they have a bit more bridge height on the bass side, but not as much as yours shows.
“I say in speeches that a plausible mission of artists is to make people appreciate being alive at least a little bit. I am then asked if I know of any artists who pulled that off. I reply, 'The Beatles did.”
― Kurt Vonnegut
It might be not enough truss rod tension on the treble side to counter the string tension on one side causing a twist.This could make the treble strings higher off the fretboard then the other side.Sometimes instead of adjusting the trussrods, the owners or other involved parties will simply lower the bridge on the effected side. To make a long story short, check the neck relief on both sides of the neck. Or have a luthier/repairman check it out. With dual trussrods this can be adjusted correctly. I've seen it on my ricks and have corected it at the trussrod. I have only seen it on 12 strings though.