Brand New 330 Finish Flaw

[ozover50]

Welcome, Mike.

Wow! I have to say that I wouldn't be happy with that either - it's pretty major indeed!. I find it very odd that it could have left RIC like that. I suppose it would be almost impossible to establish whether the CV has been touched up over the scratch and buffed back.

I'm sure it will be sorted out, though. Good luck with it.

[j_gary]

Hey, you don't earn the name Curmudgeon going around blowing kisses!

Welcome Mike, if your experience with RIC is similar to mine, they will fix you up. If I were you, I'd let MF deal with it, and have them send you a new one. Never met a 330 I didn't like.

Classy of you to to tip your hat to Paul. Although Ward was a little hard on the Beaver, on first blush I thought your post was a shot over the bow. Which on occasion I rather enjoy.

[mabands]

Thanks for the welcome everyone. But I do want to point out that this thread was not my first post. I don't want you to think that my first post was about a problem.

I plan to call RIC tomorrow and I'll let you know what they say. Do you think it's out of line to ask them to send me a Midnight Blue 620 to make up for the flaw?

[ozover50]

Hahaha! Er..... yes!

[jingle_jangle]

I can see how that would have gotten by the guys and gals at RIC. It is right on a highlight area (a sharp edge) and no doubt it was one of the earlier buffing operations that caused it. Easy to touch up, thank God. But it would have been much easier before the final coats of CV were sprayed. These things do happen, though infrequently.

[ben_hall]

That will be a simple problem to resolve (no more than a two day turnaround) and the first of its kind this year according to my records.

[eric_b]

I'm pretty sure I know exactly where in the process it happened,and given some of the comparatively minute things that get brought to my attention,there's no effing way something like that should have escaped notice..In any case,regardless of who did or didn't catch it before it went out,this one falls squarely on me..I'm now officially irritated.

[mabands]

I called RIC today, and when the person on the phone asked me to describe the problem I didn't even get past telling him the model of guitar before he knew what it was because of this forum.

The level of customer service and dedication to their product is amazing. Thanks RIC.

[godber]

I saw the picture and thought "how could they have missed that huge orange stripe" - which is actually the reflection - I didn't even see the scratch on the edge; it looks just like a highlight. If that's the first one this year (and it is December) don't go jumping on the sword yet. I test software applications for a living - one fault a year, I wish.

[ozover50]

Hey Mark! Among some other things I write software applications for a living.... one fault a year would be a trip!

Then again, I have to keep our support staff employed..........

[firstbassman]

I also wasn't sure if it was the orange stripe or the white stripe. So, the white is not a reflection.
But just of curiosity, since I am not intimate (yet) with this model, what exactly are we looking at? One pull-away show would be very helpful. As I say, I'm just curious.

[kcole4001]

The one on the very edge of the guitar, correct?

I'd think it'd be easy to mistake as a reflection or glare at first glance, considering where it is.

And as has been already said, one slip a year is something most of us in the human race would be envious of!
I'd be happy with one a day!

[johnhall]

I can't make any sense of that photo; what's that gray blob and the big mechanical thing?

Is this one of those trick photos where if you look at it too hard you can't see the obvious?

[leftybass]

I'm speculating, but my guess is that the guitar is resting on a stand; I agree it's hard to make out in the cropped pic.

[86kubicki]

It's a bit of a strange photo - you really have to work the perspective out in your mind. Jetglo? The flash makes it look more like candy-apple gray! (2007 COY.... )?