Odd: I received two emails overnight.... one from ebay telling me my item was sold and another from ebay security telling me that my item has been removed - "TKO" - and that my account would be credited with the cost of the ad.
Hunting around ebay I found that "TKO" means that the item was sold to a hijacked account - somebody in Canada. That account has been suspended.
However, my account shows that I owe ebay the commission on the sale of the item - around $46.00.
Has anybody else experienced this and if so, what did you do about the commission owed?
This is my first attempt at selling on ebay and it makes me pretty nervous about the whole thing!
My mom's account was hijacked for the sale of a car no less. She managed to see the email that confirmed the listing and had everything straightened out. She's hyper-paranoid about it now too. I think that the best things that you can do are just make sure that you have some security on your computer/network. Another thing that happens is that scammers will apparently send out fake emails that "link" to eBay and when you log in through their portal they get your info.
Sarcasm just doesn't come through when you're typing...
Yeah, those Ebay scammers/phishers are emailing me constantly, and I haven't used Ebay but once over the past year. Most of the emails run along the line of, your 'account has been suspended', 'update information required' or 'immediate attention required'. All you have to do is enter your user name and password, like Matthew said, and presto, they have instant access to you.
It's a good idea to change your password frequently.
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Music is too important to be left to professionals.
Aitch, about the only recourse you have is to email Ebay. It may be difficult to resolve initially, but given the circumstances they should be able to figure out what went down.
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Music is too important to be left to professionals.
I'd suggest to go to www.trendmicro.com and do the free online antivirus scan. It will download something to your computer, and may require you to download a java update to run the scan. It will take at least an hour to run on a broadband connection, but will find adware, spyware, and malware in addition to viruses, and remove them for free. I work in computer IS/IT and use it all the time to remove things from some computers around here.
The course of actions that you described makes it sound like to me that your computer was infected with garbage when you first tried to use ebay and scammers got your info and put it to use to get around having to pay fees themselves. I hope you don't pay any bills online.....
Something similar happened to me recently, and I should have known better, because I also work in IT, but I wasn't paying much attention to the hackers email. I contacted EBay, changed my Ebay password, my email password, and Paypal password.
I use Trend Micro PC-cillin AV, and this didn't catch anything on my PC, related to this problem. I installed Spybot, and even though Spybot clean some things up, it also slowed my PC to a craw. After a little investigation, I found out that a service running for PC-Cillin was the problem. There is a patch at Trend Micro's site to fix the problem (upgrade the engine) with Spybot,but it didn't help much. I uninstalled Spybot, and PC-cillin, and cleaned the registry up, and this fixed the sluggish PC performance.
I later email Trend Micro, and told them their fix doesn't work well, and dropped them as my AV program.
I have since went to Bit Defender, and I love it. Their program found trojan's, and spyware on my PC that no other program was able to find. My PC is back running just find, and my EBay troubles have gone.
I am much more aware of security issues now on my home equipment.
Being an IT professional the last thing I want to see when I get home is a computer, so I have neglected the security of my home network.
Shame on me!
those morons deny all common sense then lawyer up when presented with the facts.
took one year to get a partial refund on a "closed" account scenario-ebay took this seller's paypal cash (my payment) as ransom for his past-due account.
I did notice that they got their fees covered...I never did get my product or refund.
Sorry to hear that, Jared. One advantage I would have if it happened to me is that I could 'easily' go to Small Claims Court being that both eBay and I are in California.
It is better, of course, to know useless things than to know nothing. - Seneca
I get a lot of phishing e-mails from both Ebay and Paypal, nearly all of which I toss into the trash after forwarding them to the spoof department of each entity. They are fairly easy to spot.
Last week I got one from Ebay which mentioned a recent complaint against me registered to me through their "Trust and Safety" department. When I clicked on the E-mail, it sent me to an official-looking log in page, where I dutifully typed in my member name and password. (This is odd because I have my member name in Auto Save and it always pops up on the log in page).
Then nothing happened. I was immediately suspicious. I looked at the link for the page they sent me, and saw that it went to Italy. PHISHER!
I immediately changed my Ebay password, and notified Ebay's spoof department. Sure enough, I was informed that it was a phishing effort.
There has been no fallout from this, probably due to my low (less than a minute) exposure time.
I use Apples for all of my Ebay work (fewer viruses and other nasty programs written for them), and only use a Windows unit for internal e-mails. Lately more and more spam has been getting through our firewall, though.
“I say in speeches that a plausible mission of artists is to make people appreciate being alive at least a little bit. I am then asked if I know of any artists who pulled that off. I reply, 'The Beatles did.”
― Kurt Vonnegut
The big key is NEVER respond to an email from either Paypal or ebay. Just login to your account, go to MYebay and you will see any messages they have for you.
This is a good point Charly! Do as much as you can through the ebay site itself, including communications with the seller if you are a buyer.
I almost got pulled in for fake second chance offer, but luckily I'd just bought my fireglo 4003 from a legit buyer, so I didn't have the funds for the 2nd chance offer on another Ric bass where the seller had broken english.
The fake emails would actually use real ebay links to make it seem legit. Very sneaky.
"Practice does not make perfect. Only perfect practice makes perfect." Vince Lombardi
Actually, to be more specific - I apologize for the all caps, but it's important
NEVER, EVER, EVER EVEN THINK OF CLICKING ON ANY LINK EVER EMAILED TO YOU!!!!!!
If you get email from your bank, credit cards, ebay, social security, ANYBODY - manually log in thru your browser. Never click a link in an email - EVER.
This has been a public service announcement brought to you by your friendly neighborhood Ric Lodge #4003.
"If you think you can or if you think you cannot - either way you are right." Henry Ford.
If it's a legit email from Ebay they use your real name and your Ebay name to begin the message. They will never use lines like "Dear Ebay member" etc.
Also like Charly said, reply through your Ebay messages.
