Ebay item sold to hijacked account

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kenposurf
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Post by kenposurf »

Charly's right!
Reverb set to stun !!
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ozover50
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Post by ozover50 »

The same email was sent to my message inbox in my ebay account, so I can only assume it was genuine:

"The results of the following listings have been cancelled due to bidding activity that took place without the account owner's authorisation:

300097835255 Left-handed Takamine EF341SCLH Acoustic Electric Guitar

We have temporarily suspended the bidding account and we are working with the account owner to prevent any further unauthorised activity. Since the account owner did not initiate these bids, fees resulting from the listings in question have been credited to your account.

Unfortunately, it is not possible for us to automatically relist these items for you. Instead, to relist these items you will need to start from the beginning of the listing process, either through the "Sell Your Item" process or through your third party listing service. We know that this is an inconvenience and we apologise for the negative impact it may cause you. We are working on tools to allow you to relist your items without starting from the beginning, but they are not available at this time.

Please do not respond to this email, as your reply will not be received. If there are issues that have not been addressed by this message, you can contact us by clicking the "Help" link located at the top of most eBay pages and selecting "Contact Us" from the menu on the left hand of the page.

We apologise for any inconvenience this may have caused.

Regards,

eBay Trust & Safety
"Never eat more than you can lift." - Mr. Moon
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doctorwho
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Post by doctorwho »

Sounds better, Aitch. Of course, eBay debited your account within milliseconds of the auction's close ... how long did it take them to refund the fees?
It is better, of course, to know useless things than to know nothing. - Seneca
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ozover50
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Post by ozover50 »

To date they have only credited the listing fee, Gary.... not the commission on the sale.
"Never eat more than you can lift." - Mr. Moon
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soundmasterg
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Post by soundmasterg »

The trendmicro link that I posted was for an online scan that is free and works very well. No matter which antivirus program that you have installed on your computer, actions by the computer user, in most cases you, can cause your resident antivirus program to not work as far as finding bad things that you have downloaded. The online one works through java or active x and works quite well to get rid of things that you would think your resident one can catch. I never rely on just one antivirus solution.....
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