Thanks RIC

Vintage, Modern, V & C series, Fretless, Signature & Special Editions

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Johntheson
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Thanks RIC

Post by Johntheson »

Just wanted to take a moment, and post the results of the saddles problem on my 4003. Rickenbacker, not only replaced the 2 bad saddles(or the ones I was having a problem with); they sent me a full set. I thought I might had fallen through the cracks but they showed me that they were there with me when it came to getting the problem solved. I'd like to say thank you to them. I've always loved the bass, and the way it played, and sounded; I just needed to get the wobbling/rattling under control. Ric stepped up to the plate, and made it happen. Again, "thanks Ric".
John Sr.
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coolingitdown
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Re: Thanks RIC

Post by coolingitdown »

Glad to hear it, John!

Have you got them cut and installed yet? How's the new set settling in?
2010 4003 FG
1997 4003FL Turquoise
Set neck 4001S (color TBD)
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johnallg
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Re: Thanks RIC

Post by johnallg »

Where's that darn Like button......
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winston
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Re: Thanks RIC

Post by winston »

That was a highly expected result as far as I am concerned. In my experience, RIC is a fantastic company run by great management and its employees are first class.
“We can't solve problems by using the same kind of thinking we used when we created them.” - Albert Einstein

"You do not really understand something unless you can explain it to your grandmother" - Albert Einstein
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cassius987
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Re: Thanks RIC

Post by cassius987 »

That's how I was treated in 2007 when I had the same problem. Glad to hear it worked out for you.
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rickenbrother
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Re: Thanks RIC

Post by rickenbrother »

winston wrote:That was a highly expected result as far as I am concerned. In my experience, RIC is a fantastic company run by great management and its employees are first class.
+1!
JETGLO should officially be renamed JETGLO ROCKS! :-)
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Johntheson
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Re: Thanks RIC

Post by Johntheson »

Thanks Cassius, for all your help, and suggestions. Coolingitdown; The saddles work perfectly. Obviously I must have gotten some of the last remaining old saddles on my new bass, but these are the new ones.
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cassius987
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Re: Thanks RIC

Post by cassius987 »

I can't wait till all of the old ones are phased out and we stop hearing about this happening on new basses.
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johnallg
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Re: Thanks RIC

Post by johnallg »

cassius987 wrote:I can't wait till all of the old ones are phased out and we stop hearing about this happening on new basses.
I wonder why they aren't sorted and tossed?
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mikko
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Re: Thanks RIC

Post by mikko »

Must have been a huge batch of faulty parts if they´re still available for new basses(?) My saddle rattle case was handled …differently, but I´m glad to hear some of you have had good experience. After all, these are wonderful basses and it´s a shame to keep them off the track waiting for spare parts.
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ram
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Re: Thanks RIC

Post by ram »

another satisfied customer! Glad it all worked out!
The only thing we can perceive are our perceptions - George Berkeley
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johnhall
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Re: Thanks RIC

Post by johnhall »

mikko wrote:Must have been a huge batch of faulty parts if they´re still available for new basses(?)
They weren't faulty, just an older design. We made at least 50,000 basses with that old design which are perfectly serviceable. But the new design is definitely better and I imagine all of the previous revision parts are now long gone.

(I can't wait to hear when someone decides the old part had some kind of special mojo and that people start paying a premium for the old, original part.)
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coolingitdown
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Re: Thanks RIC

Post by coolingitdown »

johnhall wrote:I can't wait to hear when someone decides the old part had some kind of special mojo and that people start paying a premium for the old, original part.
hahaha. I can hear it now...

"The saddles manufactured from 200x to early 2010 had a tendency to stand tall and give this distinctive rattling sound, which is great for when I play with my Peruvian folk/bossa nova band. I highly recommend them, even if you have to pay $80 for a set!"

Thanks for the tip, John! I may just hang on to my old saddles for that reason!
2010 4003 FG
1997 4003FL Turquoise
Set neck 4001S (color TBD)
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mikko
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Re: Thanks RIC

Post by mikko »

johnhall wrote: (I can't wait to hear when someone decides the old part had some kind of special mojo and that people start paying a premium for the old, original part.)
I wouldn't be surprised to see that happening someday ;> "Ah, your new 2026 model 4003 is nice but you should get a set of those pre-2011 saddles to get the right sound!".


edit: Jonathan was faster and I'm telling the old joke again....sorry
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cjj
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Re: Thanks RIC

Post by cjj »

Oddly enough, there's a darn good chance that it will happen...
:roll: :lol: :lol: :lol:
I have NO idea what to do with those skinny stringed things... I'm just a bass player...
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