Once in a blue moon Schaller overlooks its German heritage and accidentaly slips in a button that's missing one final turning operation. With our Swiss passion for perfection, we try to catch these before they get out but alas one slips through somehow.bobb wrote:The strap pins are stock. For some reason they are out of spec compared to the standard Schaller lock sets. I've been using Schallers since the mid 80s. Out of all the straps that have locks on them and other locks just lying around, only one lock fits on my Ric.
Contact customer service; they'll take care of this for you.