Anybody order a Ric catalog?

robj · Post by **robj** » Fri May 30, 2003 4:55 am

Whenever I have requested one it has been sent out to me pretty quickly. My overall experience in dealing with folks at the RIC factory has been very positive.

mayhem · Post by **mayhem** » Fri May 30, 2003 5:32 am

As stated above I did have a hard time getting a catalogue (I never did get one in the mail, despite a confirming email), but I've also been in contact with Customer Service at RIC and they've been outstanding. Quick response, accurate info, friendly tone, and genuinely happy to hear how pleased I am with my purchase, I'd give them 8.5 out of 10 in customer relations, it would be 10 out of 10 if I'd gotten the catalogue in the mail. On the other hand, maybe I put my address in wrong or something!

jps · Post by **jps** » Sun Jun 01, 2003 1:10 am

I tried twice using the online form without sucess and I live in Ohio.

kennyhowes · Post by **kennyhowes** » Mon Jun 02, 2003 5:37 am

Hey y'all -- email me directly at [email protected] and I will send you a catalog. Sorry about the website thing, we're working on it.

Thank you!
-Your Friendly RIC Customer Service Department

mayhem · Post by **mayhem** » Mon Jun 02, 2003 9:30 am

Kenny, you're the man! Hey higher-ups at RIC, Kenny has been awesome in customer and product support!!!