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Posted: Fri May 30, 2003 4:55 am
by robj
Whenever I have requested one it has been sent out to me pretty quickly. My overall experience in dealing with folks at the RIC factory has been very positive.
Posted: Fri May 30, 2003 5:32 am
by mayhem
As stated above I did have a hard time getting a catalogue (I never did get one in the mail, despite a confirming email), but I've also been in contact with Customer Service at RIC and they've been outstanding. Quick response, accurate info, friendly tone, and genuinely happy to hear how pleased I am with my purchase, I'd give them 8.5 out of 10 in customer relations, it would be 10 out of 10 if I'd gotten the catalogue in the mail. On the other hand, maybe I put my address in wrong or something!
Posted: Sun Jun 01, 2003 1:10 am
by jps
I tried twice using the online form without sucess and I live in Ohio.
Posted: Mon Jun 02, 2003 5:37 am
by kennyhowes
Hey y'all -- email me directly at
[email protected] and I will send you a catalog. Sorry about the website thing, we're working on it.
Thank you!
-Your Friendly RIC Customer Service Department
Posted: Mon Jun 02, 2003 9:30 am
by mayhem
Kenny, you're the man! Hey higher-ups at RIC, Kenny has been awesome in customer and product support!!!