average Ric parts delivery time

[Johntheson]

After contacting Ric about my loose saddles on my 2010 4003; I was told to send a self addressed stamp envelope to them, and they would send new saddles. It's been right at 2 weeks ago, and I was wondering apprx. how long it usually takes you guys to get anything Ric sends you. I'm looking forward to getting the "Saddle Rattle" taken care of. Thanks.
John

[cassius987]

You need to give them at least 4 weeks sometimes--it can be a lot faster than that but sometimes they are waiting on parts, etc.

[Johntheson]

Thanks Joshua. That's not an unreasonable amout of time at all. Time always moves slower when your waiting for something.

[coolingitdown]

My order for a push/pull pot, polish cloth, sticker, nut, and mute pad was placed on 3/16. It was sent out Monday (4/4) and I received it yesterday. So it was shipped 13 business days after I made the order.

I hope that gives you a good idea of what to expect!

[NFB-418]

It also doesn't hurt to contact RIC customer service just to follow up. You know, make sure they received your s.a.s.e.

[Johntheson]

Thanks guys. Good suggestion Jay.

[Tron55]

Do you know if they have any black replacement hardware?

[bosco64]

Do you know if they have any black replacement hardware?

Nope...but sometimes they do offer black hardware through the RIC Outlet on eBay; haven't seen any (or looked for any) lately...