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average Ric parts delivery time
Posted: Tue Apr 05, 2011 7:33 pm
by Johntheson
After contacting Ric about my loose saddles on my 2010 4003; I was told to send a self addressed stamp envelope to them, and they would send new saddles. It's been right at 2 weeks ago, and I was wondering apprx. how long it usually takes you guys to get anything Ric sends you. I'm looking forward to getting the "Saddle Rattle" taken care of. Thanks.
John
Re: average Ric parts delivery time
Posted: Tue Apr 05, 2011 8:09 pm
by cassius987
You need to give them at least 4 weeks sometimes--it can be a lot faster than that but sometimes they are waiting on parts, etc.
Re: average Ric parts delivery time
Posted: Tue Apr 05, 2011 8:27 pm
by Johntheson
Thanks Joshua. That's not an unreasonable amout of time at all. Time always moves slower when your waiting for something.
Re: average Ric parts delivery time
Posted: Wed Apr 06, 2011 1:28 pm
by coolingitdown
My order for a push/pull pot, polish cloth, sticker, nut, and mute pad was placed on 3/16. It was sent out Monday (4/4) and I received it yesterday. So it was shipped 13 business days after I made the order.
I hope that gives you a good idea of what to expect!
Re: average Ric parts delivery time
Posted: Wed Apr 06, 2011 4:40 pm
by NFB-418
It also doesn't hurt to contact RIC customer service just to follow up. You know, make sure they received your s.a.s.e.
Re: average Ric parts delivery time
Posted: Wed Apr 06, 2011 5:20 pm
by Johntheson
Thanks guys. Good suggestion Jay.
Re: average Ric parts delivery time
Posted: Mon Apr 18, 2011 11:03 pm
by Tron55
Do you know if they have any black replacement hardware?
Re: average Ric parts delivery time
Posted: Tue Apr 19, 2011 3:18 pm
by bosco64
Tron55 wrote:Do you know if they have any black replacement hardware?
Nope...but sometimes they do offer black hardware through the RIC Outlet on eBay; haven't seen any (or looked for any) lately...