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Rickenbacker Service Department
Posted: Mon Feb 09, 2015 4:26 am
by casinoman
I had dealt with Rickenbacker's service department a few years back and had positive memories doing so (Richard Cannata was the person who handled my inquiry back then). However, I sent a request regarding my 350SH exactly 1 month ago by email and haven't gotten any response. 2 weeks ago I resent it to 2 different email-addresses at Rickenbacker, but nothing. Are they just really busy? What is your experience from the more recent past?
Re: Rickenbacker Service Department
Posted: Mon Feb 09, 2015 10:00 am
by jdogric12
If you read dozens and dozens of various people's internets postings, there seem to be enough experiences of both types (+ & -) to make any generalizations either way unpossible. Just keep trying.
Re: Rickenbacker Service Department
Posted: Mon Feb 09, 2015 10:53 am
by aceonbass
Their spam filters ate probably catching your email. Call them. I've found it's not that hard to get through.
Re: Rickenbacker Service Department
Posted: Mon Feb 09, 2015 11:22 am
by bassduke49
Also, most of the people who would likely respond were busy with the NAMM show about that time.
Re: Rickenbacker Service Department
Posted: Mon Feb 09, 2015 11:26 am
by casinoman
bassduke49 wrote:Also, most of the people who would likely respond were busy with the NAMM show about that time.
yeah, that's what I figured, too, so I will give them credit for that
Re: Rickenbacker Service Department
Posted: Tue Feb 10, 2015 4:47 am
by casinoman
As it turned out my mails to the service department have gotten lost somewhere between Germany and Santa Ana. My request is now taken care of, and I got a very quick response.
Re: Rickenbacker Service Department
Posted: Tue Feb 10, 2015 10:47 am
by jps
casinoman wrote:As it turned out my mails to the service department have gotten lost somewhere between Germany and Santa Ana.
The Azureglo Islands, perhaps?
Rickenbacker Service Department
Posted: Tue Feb 10, 2015 7:39 pm
by 8mileshigher
jps wrote:casinoman wrote:As it turned out my mails to the service department have gotten lost somewhere between Germany and Santa Ana.
The Azureglo Islands, perhaps?
Re: Rickenbacker Service Department
Posted: Thu Feb 12, 2015 5:24 am
by pag
I have always had very good and quick responses from Rickenbacker.
Emails do go astray so maybe thats the case here.
Send another email.
Fingers crossed.
Re: Rickenbacker Service Department
Posted: Thu Feb 12, 2015 11:09 am
by squirebass
jps wrote:casinoman wrote:As it turned out my mails to the service department have gotten lost somewhere between Germany and Santa Ana.
The Azureglo Islands, perhaps?
I've heard they have a topless beach there that is just magnificent!
Re: Rickenbacker Service Department
Posted: Thu Feb 12, 2015 12:07 pm
by jps
squirebass wrote:jps wrote:casinoman wrote:As it turned out my mails to the service department have gotten lost somewhere between Germany and Santa Ana.
The Azureglo Islands, perhaps?
I've heard they have a topless beach there that is just magnificent!
I've got two plane tickets, interested?
Re: Rickenbacker Service Department
Posted: Thu Feb 12, 2015 12:55 pm
by casinoman
jps wrote:I've got two plane tickets, interested?
why 2?
Re: Rickenbacker Service Department
Posted: Thu Feb 12, 2015 3:19 pm
by jps
Why go there alone? Party time!